Support Tickets System
A ticketing system is a software program that a customer support team uses to create, manage, and maintain a list (or lists) of customer problems.
Customer Relation Management
Customer relationship management is a process in which a business or other organization administers its interactions with customers
Enterprise Resource Planning
Enterprise resource planning is the integrated management of main business processes, often in real time and mediated by software and technology.
Human Resource Management
Human resource management is the strategic approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage.
Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. The primary constraints are scope, time, budget.
Content management is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referred to as digital content, or simply as content.